FAQ

How do I pay for my order?

We currently only accept PayPal payments online, or you can pay via various ways by calling our office on 01795 660795, including MasterCard, Visa, Maestro, Visa Electron, Visa Delta and PayPal. Please ensure that the billing address entered on your order matches the address the payment card is registered to.

Can I pay through cheque?

Sorry, we do not accept payments through cheque.

Do you have a catalogue?

We’re sorry, we do not currently have a catalogue due to our large product range. We are unable to produce a catalogue that wouldn’t be out of date as soon as it was printed! The best way to keep up to date on our new ranges and promotions is to ‘Like’ us on Facebook or ‘follow’ us on Twitter.

Can I cancel my order?

To cancel your order please contact us as soon as possible on 01795 667095, or alternatively email us.

How long do helium balloons last?

ecommendations state that latex balloons, when filled with helium, should last up to 7 hours. However, foil balloons will last 7-10 days.

Are foil balloons delivered filled with helium?

All our foil balloon are supplied with helium ready to surprise straight out the box.