Who we are:
Types of data we collect:
What are cookies?
What information is collected?
The main purposes for which cookies are used are:
- For technical purposes essential to effective operation of our websites, in particularly to help improve site navigation.
- To enable us to collect information about your browsing and shopping patterns, including to monitor the success of campaigns, competitions etc.
- To enable us to meet its contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.
How to I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use.
What happens if I disable cookies?
You will get hungry for a start! Joking aside, this will depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off. If you only disable third party cookies, you will not be prevented from making purchases on our sites. If you disable all cookies, you will be unable to complete a purchase on our sites.
When you order from Balloonatic either in our shop, over the phone or online. Your name, address data, email and contact number will be stored in our EPOS system, Balloon Shop Pro, or on wooCommerce out eCommerce platform. You may of course purchase good in person for immediate sale without supplying any personal data. Please be assured that we do not share your personal details with any other company without your specific consent.
When someone visits www.balloonatic.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing [email protected]
Access to your personal data:
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our [email protected]
This policy was last updated on 01/02/2020 and will be reviewed every 2 years.